Ember Candles is part of the Ember Group of Businesses owned and operated by the Jarrah Waters Family Trust - ABN 89 166 008 272
P.O Box 6230 East Perth, WA 6892
46 East Street Guildford. W.A 6055.
Ember Candles will not be liable for any loss or damages incurred once goods have left our warehouse.
Ember Candles will not be liable for any misuse or negligence by customers using candles under any circumstances. Customers are advised to always read the safety directions attached to each candle/package before use.
Ember Candles will not refund or replace any product because choice of colour or fragrance by customer does not suit or customer changes their mind.
Cancellation or adjustment to online orders is possible up until the time of dispatch. If customer believes they have a faulty item, then customer should contact us by email on firstname.lastname@example.org to discuss any problems.
All prices are in Australian dollars (AUD).
In relation to Tickets for Candle Making Classes
Cancellations must be in writting
Ember Candles will always source the best quality materials for their candles but will not be held responsible or liable for the manufacturers materials and products under any circumstances.
Ember Candles in sourcing materials for our candles, make every effort to obtain the best quality materials to provide the best product to our customers.
Ember Candles will never disclose any personal details of customers who order online including credit card details to any other party except where required by law.
Ember Candles uses PayPal or its online credit card transactions.
Ember Candles does not mark-up freight/ handling & Packaging prices, Ember Candles will endeavour to find the cheapest freight/ handing & packaging cost as possible in all cases.
If actual freight/ handling & packaging costs are lower than quoted Ember Candles will refund the difference.
The following are all registered or pending Trade Marks - Ember Candles, Ember - all natural Candles, The Ember Experience, The Ember Difference, The Ember Logo, Candle Sand, Mendles, Driftwood Candle, "Is it not time you stopped to smell the candles"